SAP Administrator
Salary up to £24,000 DOE
Kirkintilloch
6-month Fixed Term Contract with the opportunity of becoming Full Time
Are you a SAP Administrator looking to join a a company who offer great career progression and shifts which offer excellent work life balance? This could be the role for you
You will play a crucial role in ensuring the smooth operation of customer service functions. Responsible for providing general administrative support to the Customer Service Team with all SAP-related administration and data entry. Facilitate effective communication between customers and the company, and maintain accurate records of interactions and transactions, Maintain strong communication channels with our clients. Work closely with various departments, from commercial to logistics.
Key Responsibilities
- Process orders via electronic communication and telephone, ensuring they are entered or uploaded accurately onto SAP promptly
- Provide administrative support for customer service operations, including order processing, shipment coordination, and documentation compliance
- Work closely with internal departments to reduce the number of invoice disputes and finding quick resolution to any queries
- Interact and cooperate with all members of the organisation, its suppliers and clients/customers
- Onboarding of new customers
- Raise POs and check orders
- Collaborate with internal and external teams to ensure timely and accurate order fulfilment and delivery
- Monitor and manage assigned SLAs escalating to where required
- Update customer details on SAP including information and pricing records
- Contribute to continually improving existing processes and all aspects of interaction with customers
Skills Required
- Proficient user of SAP
- Experience of correlating data to input into SAP
- Experience of generating reports from SAP
- Previous experience in a customer service environment
- Strong organisational and multitasking skills, with the ability to prioritise and manage time effectively
- Proficient with MS packages
If interested please hit apply and we can have a confidential chat