Are you an experienced IT Manager? Do you have a passion for hospitality? Are you tenacious and enjoy working in fast environment? Then read on..
HRC Recruitment are keen to speak to IT Managers from the hospitality sector for an exciting opportunity with a global business.
The role
As a member of the property management staff, you will support and manage the hotels technology function. The position is responsible to the property for all technology planning, decision-making, implementation, and maintenance. You will manage property systems, technicians and all communication with suppliers, owners, Executive Committee and property staff.
- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Monitors, verifies and manages the acquisition and maintenance of property-based systems.
- Analyses information, identifies current and potential problems and proposes solutions.
- Maintains, inspects and repairs equipment.
- Inspects and verifies the maintenance of the equipment or the environment.
- Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.
- Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.
- Verifies solutions are consistent with the client's needs and brand specific IR environment.
- Administers and maintains mail and email.
- Maintains inventories and manages IT hardware/software.
- Provides Internet support and maintenance (if applicable)
- Provides cable management support.
- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.
- Consults on specific application issues or hardware/software problems.
- Provides feedback to Lodging IR on application functional performance and system performance.
Additional Responsibilities
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Analyses information and evaluates results to choose the best solution and solve problems.
- Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.
- Manages vendors for property IT requirements functioning as escalation point for problem resolution.
Who are we looking for?
Education and Experience
- BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position.
- Previous experience in working within hotels/hospitality is essential.
- System-related professional certifications desired.
- Keeps up-to-date technically and applies new knowledge to your job.
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Provides technical expertise and support.
- You will have experience managing teams
- You will be technically savvy.
- You will be a strong relationship builder and have excellent communication skills.
Not only will you receive a competitive salary you will also receive an excellent benefits package. Apply today.
HRC Recruitment acts as both an employment business and an employment agency.