Casualty Claims Handler

Casualty Claims Handler

Salary: £30,000
Location: Glasgow
Contract: Permanent, Full-time

I’m currently working with a leading global insurance organisation that is looking to hire an experienced Casualty Claims Handler to join their established and highly regarded claims team.

This is an excellent opportunity for a claims professional with strong technical capability who is looking to develop their career within a high-performing, supportive, and forward-thinking environment.

The Role:

You will be responsible for managing a varied caseload of casualty claims from notification through to settlement, delivering a high standard of technical handling and customer service.

Key responsibilities include:

  • Handling UK and international casualty claims, including employers’ and public liability

  • Managing claims proactively from cradle to grave

  • Investigating liability, quantum, and coverage

  • Instructing and liaising with solicitors, loss adjusters, and other experts

  • Negotiating settlements within agreed authority levels

  • Ensuring accurate reserving and diary management

  • Maintaining excellent service standards for brokers and clients

The Ideal Candidate:

  • Proven experience handling casualty/liability claims

  • Strong technical knowledge and confident decision-making ability

  • Excellent communication and negotiation skills

  • Ability to manage a complex workload and prioritise effectively

  • ACII or working towards professional qualifications (desirable, not essential)

 

Please note that all successful candidates will be subject to background checks, which include 5-year work references, criminal background checks and credit checks.

HRC Recruitment is an equal opportunities employer and all applications will be treated as such.

Interested? Get in touch with David Colquhoun at dcolquhoun@hrcrecruitment.co.uk or 0131 357 5133 – for a confidential chat about this exciting new Collections role.

HRC Recruitment is an equal opportunities employer and all applications will be treated as such.

 

Benefits: 
30000
Location: 
Glasgow Centre, Glasgow
Type: 
Permanent
Discipline: 
Claims Handling
Job Posted: 
Mon, 02 Feb 2026
Closing Date: 
Mon, 02 Mar 2026
Reference: 
12141

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