Customer Service Advisor, Jobs, Ayrshire, 2221
This vacancy is now closed

Customer Service Advisor - Ayrshire

£16,250 + Bonus - Contact Centre Services
Ref: 2221 Date Posted: Monday 02 Oct 2017

If you are looking to secure a long-term career opportunity with a professional company that will allow you to develop then HR Consultancy may have a fantastic role available for you.

Whether you are currently working in Customer Services, Retail, Hospitality or have even just graduated – we are keen to discuss how this role can benefit you.

We are looking for outgoing, enthusiastic and ambitious individuals looking to take up a permanent role as a Customer Service Advisor. This role will be based in Kilmarnock and boasts a supportive and energetic team to work with.

What duties can you expect?

  • Manage inbound and outbound telephone calls
  • Build rapport with customers and colleagues
  • Encourage regular contact from customers
  • Deliver agreeable action paths to create the right customer outcome
  • Maintain high level of quality by working to company and regulatory requirements
  • Recording information accurately on company systems

What do you have to bring to be considered?

  • A positive and proactive mind set
  • Strong customer focus with fantastic listening skills
  • Empathetic manner
  • A loyal work history

The Package:

Our client will pay £16,250 as a starting salary with room for advancement. This role comes with a monthly bonus scheme that will increase on top earnings!

Working Hours:

You will be flexible between the hours of 8am-9pm Monday to Thursday, 8am-6pm Friday and 8am-2pm Saturday. This will be working on a rotational basis working 1 in 4 Saturdays.

If you are looking for a modern supportive environment, future career progression opportunity and to join a friendly and welcoming team then please apply below!