Customer Service Advisor, Kilmarnock - £16,250 (Financial Services)
Whether you are currently working in Customer Service, Retail, Hospitality or have even just graduated – we are keen to discuss how this role can benefit you.
If you are looking to secure a long-term career opportunity and be part of a professional company that will allow you to develop then HRC Recruitment have a fantastic role available.
We are looking for outgoing, enthusiastic and ambitious individuals looking to take up a permanent role as a Customer Service Advisor. This role will be based in Kilmarnock and boasts a supportive and energetic team to work with.
What duties can you expect?
Handle inbound and outbound telephone calls delivering the best possible outcome
Consistently perform to meet set performance standards
Build rapport with customers and colleagues encouraging regular contact
Deliver agreeable action paths to create the right customer outcome
Take complete ownership of calls resolving customer accounts
Maintain a high level of quality by working with the company and regulatory requirements
Recording information accurately on company systems
What do you have to bring to be considered?
A positive and proactive mindset
Strong customer focus
Fantastic listening skills
Empathetic manner
A loyal work history
The Package:
You will have a basic salary of £16,250 with room for advancement. This role comes with a monthly bonus scheme that will increase on top earnings!
Working Hours:
You will be flexible between the hours of 8am-9pm Monday-Thursday, 8am-6pm Friday and 8am-2pm Saturday. You will be required to work every second Saturday.
If you are looking for a modern supportive environment, future career progression opportunity and to join a friendly and welcoming team then please apply below!
Please note that all successful candidates will be subject to background checks which include 5-year work references, criminal background check and basic credit check.
HRC Recruitment acts as both an employment business and an employment agency.