Sales Support Administrator, Glasgow, £7.83 per hour, Temporary
If you are looking to work with a global insurance company then this is a fantastic opportunity for you to join a growing business on a temporary basis. We are looking for highly driven and motivated individuals with a passion for delivering to target within a team environment.
What does the role look like?
-You will provide the highest levels of broker service, striving for first contact resolution, responding within given timelines
-Monitor central team inbox and report on work levels and control workflow
-Monitor turnaround times to ensure all workload is settled within set timelines
-Respond within the time commitment given to inquiries regarding broker inquiries and perform necessary action as required,
-Identify potential process improvements and make recommendations to Team Leader
What YOU need
-To be considered you must possess excellent attention to detail, with a high level of accuracy
-Strong customer focus with the ability to identify and solve problems
-Able to work on own initiative and proactive in recommending and implementing process improvements
-Ability to organize, prioritize and manage workflow to meet individual and team requirements
-Can quickly identify customer needs and exercise judgment in a professional and confident manner
Hours of work will be Monday-Friday 1pm-9pm
This is a temporary 12-month contract with the potential to go permanent for the right candidate
HRC Recruitment acts as both an employment business and an employment agency